You didn’t open a bike shop to write emails all day.
Fifty copy-paste AI prompts for the counter, the service bench, buying, marketing and staff — written by a bike-industry territory manager who has stood in the back room of fifty-plus shops and watched the same hour get lost every day.
What to type until the team clocks in. PDF + Notion template · 30-day plan · 30-day money-back guarantee.
The shop is fine. The admin is eating you.
The special order arrived and someone has to text the customer. The 1-star review needs an answer that doesn’t start a fight. The rep wants a pre-book number by Friday. The newsletter was due two weeks ago. The new mechanic needs a first-week plan, and the job post for the next one is still a blank page.
None of that is the work. All of it is the hour between close and dinner.
AI is not best used by the person who’s fluent in it. It’s best used by the person who knows the shop — and can tell when the answer is wrong.
You know the shop. What’s been missing is the exact thing to type, for the exact situations a bike shop runs into, from someone who has actually been in one. Every prompt in here was built on a real problem from a real shop visit.
The 90-second skill that changes everything
Most people type one vague line, get mush back, and decide AI is overhyped. The playbook uses a five-part formula instead. Same task, both ways:
That formula, applied to fifty situations a bike shop actually runs into, is the whole product.
Six chapters. Fifty prompts. Every one tested on a real shop.
The Counter
Special-order texts, “bike is ready” messages, estimate approvals, review replies, abandoned-bike notices.
Service
Intake script that cuts comebacks, tech notes → customer summary, first-year tune-up outreach, warranty write-ups, the $400-drivetrain conversation.
Inventory & Buying
Pre-book prep, markdown ladders, reorder decisions from a dead-stock report, vendor pushback emails, floor signs that move product.
Marketing
Monthly newsletter from five bullets, event posts, Google Business updates, win-back emails, day-7 and day-30 new-bike follow-ups.
Staff & Back Office
Job posts that attract mechanics, interview questions, first-week checklists, policy pages, reading your own P&L.
Your Own Numbers
Prompts that take your POS data as input — pairs with the free Ascend query pack — and end with the one meta-prompt that writes all the others.
Who this is for — and who it isn’t
This is for you if…
- ✓You own or run an independent bike shop and the admin hour is eating your evenings
- ✓You’ve tried ChatGPT once, got something generic, and closed the tab
- ✓You’d rather learn from someone who knows what pre-book means than from a YouTube guru
- ✓You have 10 minutes a day for 30 days
This is not for you if…
- ✕You want AI to “run the shop” — it won’t, and we don’t say it will
- ✕You’re looking for a marketing agency or a website — this is a book, not a service
- ✕You want revenue promises — there are none in here
Get the Bike Shop Owner’s AI Playbook
The “Use It On a Real Shop Problem” Guarantee
Run three prompts on things that actually came up this week. If it didn’t save you more time than it cost, reply to your receipt email within 30 days and we’ll refund every penny. Keep the files.
Questions, answered plainly
Who wrote this?
A bike-industry territory manager who has spent ten years in independent shops across four states — in the back room, at the counter, and on the pre-book call. Summit Sites is the small company built on that experience. Every prompt in here came out of a problem a real shop owner described on a visit.
Which AI tool do I need? Do I have to pay for one?
ChatGPT, Claude, Gemini or Copilot — the free tier of any of them works. The prompts are tool-agnostic. Pick one and stick with it for 30 days.
Do I need Ascend POS?
No. Forty-four of the fifty prompts work for any shop. Chapter 6 pairs with the free Ascend query pack; if you run Lightspeed or something else, the questions still apply — you’ll just pull the numbers your own way.
How is this different from Summit OS?
The playbook is what you type. Summit OS is a team that reads your POS every night and does the typing for you, then waits for your approval. Most shops start with the playbook; the ones who want the hour back entirely join the waitlist.
Is my customer data safe?
Chapter 0 is “what never to paste” — customer lists, card numbers, employee pay. The prompts are built to work with your own words and aggregate numbers, not customer records.
What if it’s not for me?
Email within 30 days and we’ll refund you in full — no forms, no calls. You keep the files.
Get the hour back. Spend it on bikes.
Fifty prompts, written for your shop, by someone who’s been in it.
Not ready? Start with the free Ascend query pack →